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After multiple reboots, FF will start hanging and require re-install

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  • Nzaghachi ikpeazụ nke cor-el

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I have a really strange issue. All of a sudden, FF started responding VERY slowly. Not completely hanging, but taking upwards of 3-4 minutes to start up, and then every action is another 3-4 minutes.

I uninstalled and re-installed, which appeared to fix the issue. However, after rebooting a few times the issue appears to resurface, requiring another uninstall/re-install cycle.

Has anyone else had similar issues? Any resolution?

I have a really strange issue. All of a sudden, FF started responding VERY slowly. Not completely hanging, but taking upwards of 3-4 minutes to start up, and then every action is another 3-4 minutes. I uninstalled and re-installed, which appeared to fix the issue. However, after rebooting a few times the issue appears to resurface, requiring another uninstall/re-install cycle. Has anyone else had similar issues? Any resolution?

All Replies (2)

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Hello dervari, can you open firefox in safe mode, by holding down the shift key while starting Firefox ?

if you can not open firefox in safe mode try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) and check firefox again.

(If works in Windows Safe mode then you have a problem with other software, like security software or maybe a system driver, that is running on your computer).


thank you

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Which security software (firewall, anti-virus) do you have?

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: