Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

How to stop the prompting message of master password when I open firefox when not opening on a site that doesn't use a password?

  • 6
  • 4
  • 8 views
  • Nzaghachi ikpeazụ nke ianj39

jgspeeddemon
jgspeeddemon
more options

Every time I open Firefox it asks for my Master Password. I am not on a site that has a saved password, yet it still asks for it. Sure I can hit Cancel, but continually doing so is a nuisance. It never used to do this in past versions, it only asked for the master password when entering a site with a saved password. Is this a bug? How can I stop this annoying behavior. If needed my Start Page is: www.webcrawler.com.

Every time I open Firefox it asks for my Master Password. I am not on a site that has a saved password, yet it still asks for it. Sure I can hit Cancel, but continually doing so is a nuisance. It never used to do this in past versions, it only asked for the master password when entering a site with a saved password. Is this a bug? How can I stop this annoying behavior. If needed my Start Page is: www.webcrawler.com.

All Replies (6)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you using Firefox Sync?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
jgspeeddemon
jgspeeddemon Jụọ onye nwe ya ajụjụ
more options

I am using Firefox Sync. How would that do anything with this problem. I have no problems with addins. In safe mode Firefox acts the same.

David Vo
David Vo
more options

Firefox Sync stores your credentials and encryption key in the same place as all of your saved passwords. For Firefox Sync to access these, Firefox has to ask for your master password.

This only happens when Firefox Sync wants to sync to the server, however. You can disable syncing certain things, such as tabs, to prevent this from happening. See cor-el's post above.

Edeziri site na David Vo

jgspeeddemon
jgspeeddemon Jụọ onye nwe ya ajụjụ
more options

I have disabled syncing tabs but I still have the same problem.

the-edmeister
the-edmeister
  • Moderator
more options

Sync will try to connect to the Sync server to look for changes, from other devices that are setup for that account, shortly after Firefox is opened if anything is set to be synchronized, not just tabs. You need to disable Sync from "auto connecting" to Sync, disabling the sync of tabs alone isn't enough.

http://kb.mozillazine.org/About:config
Double-click this pref to toggle it, then restart Firefox.
services.sync.autoconnect to false

Then grab the Sync icon from the Customize Palette and use that to do a manual sync.

ianj39
ianj39
more options

I have the same problem, and I also use Sync. However, I don't have a "services.sync.autoconnect" entry in my "about:config" listing. It is true that the system that is normally at the "other end" of the Sync is not available at the moment (out for repair) but I can't see why this should make a difference -- there are plenty of other "services.sync..." entries listed.