Thunderbird Community Forum

I am a new TB user - coming over from Postbox.

The feature I miss the most is the way Postbox let me use "Topics". Essentially these are tags that are colour coded and I could set up a different topic/tag for each project I am working on. Then emails that relate to those tagged projects show up with their font in the card view in the colour of the topic/tag. I can also use topics to search for emails within a project.

I can almost replicate the effect in TB using tags, but that only generates a small coloured icon in the bottom right corner of the email in card view.

I have set up a userChrome.css file, but I'm not sure how to write the css code to make the font only in the card view also change to the tag colour? Is there anyone here who could help me? Or is there somewhere I can learn css for TB?

I know that there are thousands of threads related to moving a profile, but despite having read many of them I am still struggling to move my profile (and I have been trying to do this for several years)

the Default profile is setting up under my Home directory that that is burning up about 10GB of space.

Folliwing Moderator Matt's excellent suggestions:

"so when you go to the troubleshooting information and select profile folder, where does it put you? In a different newly created profile folder. So copy everything to the new folder from the old one"

I DO finally seem to get all my old TB accounts and messages to show up from the moved location.

However, I can neither send nor receive email. which suggests that my Gmail IMAP and SMTP settings are wrong.

My IMAP settings are showing as: Port 993 Security: SSL/TLS Authentication: OAuth2

my SMTP settings are Port 465 Security: SSL/TLS Authentication: OAuth2

When I close the Newly moved profile and restart and specify the original profile (that is housed under /Home) the server settings there seem to be the same. But I am able to send and receive email under that profile.

what am I doing wrong?

Peter

gmail via IMAP will no longer send or receive normally as of yesterday. No changes on my end.

Receive attempts - nothing happens Send attempts. This message: Sending of the message failed. Peer’s Certificate issuer is not recognized. The configuration related to smtp.gmail.com must be corrected.

The sent mail does not show in sent mailbox, but it does go through.

Thunderbird is in my list of 3rd party apps allowed access in Google account.

I have used thunderbird for many years and have installed various versions on many different windows machines. I just got a new PC running windows 11 and installed thunderbird 128.5.2esr. The local inbox folders show up but with no content (no subfolders and no messages found). My inbox folder is located on a dropbox drive so that I can read and save emails on different machines.

I wonder whether it is related to this version? I have installed thunderbird on a different machine about one year ago and it worked fine.

Thanks for your help.

Because of extensive travel, I always copy my profile folder from one computer to the other so all the accounts' folders are current--including Local Folders. Every time, things are fine. This time, something is off. I know the stmp setting for each account should show the login password for that account. One account is just fine. The other two change each other so I get an error message when trying to send outgoing mail. When I look at the stmp settings, I see that the password for Account A was changed to the password for Account B. If I correct Account B's setting, Thunderbird immediately changes the password for Account A. To send outgoing mail from either account, I must now check which password shows for both accounts.

I've read everything I can find about anything that seems related to my problem but I cannot find my exact problem.

What can I do?

Hello. Thuderbird has been acting strangely for a few days, lots of Not Responding messages and then it sorts itself out. But now, when I open an ordinary e-mail, it opens up in a Send window! With the message which you will find in the attached Image. My version = 128.1.1 esr (64 bit) Lenovo Laptop Windows 10 Grateful for any help folks.

Howard

Having TB 128.5.2esr (64-bit) suddenly start to occasionally complain about timing out when connecting to an outlook.office365.com account that usually works OK I had a look at the saved passwords to see if it was using the wrong one (thinking there could be problems with all the places my PC seems to save passwords - Google, Bitwarden, TB etc).

I found the same account not only had two identical entries with passwords that were last changed over a year ago but a third password that said it was changed on 29th Dec 24 which consisted of a long random string of character instead of the proper password that I set for that account. I haven't manually changed the password for a while now, nor have I been challenged to enter a password when getting messages (before or after 29th)

All my other accounts show the proper password in plain text, it also showed the password for this account that was changed a year ago in plain text - twice.

Question 1 Why does it show the password as being changed on 29th Dec when I haven't changed it, nor entered one on demand?

Question 2 Why has the password been set to what seems to be a 444 character Outlook cookie instead of the real password?

Additional info Going back to the password setting page of TB while I'm writing this post yet another password for this account has appeared. That also is set to what appears to be another Outlook cookie (different from the first one), with a date changed date of today!

I edited the password to the proper one in TB , shut TB down, reopened it and got my new messages (without a timeout this time) but my saved password is once again set to an Outlook cookie.

TB settings are Server Type: IMAP Mail Server Server Name: outlook.office365.com Port: 993 Security: SSL/TLS Authentication: OAuth2

Hi There

I switched to Thunderbird just last year; in the new year I copy several folders to another directory for record keeping of the previous year. So, when I click a folder under my local folders and select move or copy it always just moves that folder to the new folder and not copy. I do this to save some time and not have to recreate the folders for the new Year. Is there something I doing wrong ?

Thanks in advance for your time

Joe

Your import procedure, used with several options, creates only empty folders "Importation Apple Mail".

Thunderbird 128.5.2esr (64 bits) Mail Version 16.0 (3776.700.51.11.1)

When I ty to start Thunderbird an error-window pops up, saying:

C:\Programm Files (x86)\Mozilla Thunderbird\thunderbird.exe

Die Datei oder das Verzeichnis ist beschädigt oder nicht lesbar.

(The file is damaged oder not readable)

What to do? Can I simply download & install a new Thunderbird version? Had the same problem with pdf-files and a new installation of adobe reader helped. Did run Ccleaner freeware yesterday after quiet a while and now this problem occured for the first time. Btw: I also get this error-window:

C:\Users\Enver\AppDataLocal\HostAppService\Engine\HostAppServiceUpdateManager.exe Die Datei oder das Verzeichnis ist beschädigt oder nicht lesbar.

(The file is damaged oder not readable)

Thanks for helping!

Hi!

I recently imported an MBOX file into Thunderbird's Local Folder, but the thing is that there are no folders or labels, all emails are under a single folder and I can't see typical Gmail folders like All, Spam, Sent, etc... there are also no labels or tags.

I know for a fact that the labels and tags are in the file, since using the MBOX Viewer app shows them.

What can I do?

I use Thunderbird on a Mac. A couple weeks ago, it stopped working properly. It will download and display messages, but I can't forward, reply or send a new message. I thought I would uninstall and reinstall, but first want to export the address book. I can't do that either. Any suggestions on what happened and how to fix it?

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten a message that I am using an unsupported version and they recommend downloading the latest stable version.

He said it appears that I'm on the "Release" channel and most likely want to be on the ESR channel. I also mentioned that I am a cave-man when it comes to anything computer and am very skittish about making any changes as I don't how to straighten out any errors that might occur.

He asked me where I installed Thunderbird from and the answer is that I don't know. It was an IT guy that did it many years ago.

So I guess my questions are, if I've been using this version for years, do I need to or should I update it? If so, if I click on the latest stable version of Thunderbird, will that change anything on my computer, aside from getting the newer version of T-Bird? And will my e-mails in Thunderbird look any different?

Thanks very much for the help. Tony

please help me delete one account in thunderbird. I have the current version of the program. in the configuration options there is no option "delete". please help. I searched for the answer but the suggestions referred to older versions of the program.

I am on verison 128.5.2esr (32-bit). I am experiencing an issue with the email composition page. Specifically, the "Send" and "Attach" buttons have disappeared, making it impossible for me to send or attach files to my emails. I have tried refreshing the page and restarting my browser, but the issue persists.

I have already tried tools and toolbar/layout settings and it does not work. Additionally, the composition page is missing elements like extensions and layout settings.

Please assist me in resolving this matter as soon as possible?

Hi I've uploaded a screenshot of the messages in one of my folders on Thunderbird. All the columns in my folders are like the Date column shown here: i.e., there is no space between the limits of the column and the information, except in the Subject column, where there's a margin of about one centimeter. It makes no difference whether the Subject is the first column or preceded by another column (such as From). How can I get rid of that space/margin? Any help much appreciated Michael

A friend recommended Thunderbird to me, I'm an Ubuntu user with Thunderbird version 128.6.0esr I'm trying to connect to my Gmail account and I'm having a tough time IMAP is enabled despite what Google says, IMAP wasn't on by default so I turned it on. There's no "Sign in with Google" in Thunderbird so I just enter the account email and password manually, the good news is Mozilla already configured OAuth2, the bad news is that the window pops up, I log in to Google, hit allow but I get "Unable to log in at server Probably wrong configuration, username or password. " So I cleared the cookies and allowed all third-party cookies(added it in exceptions with allow, just to be sure), cleared passwords too, and enabled javascript as told by Mozilla, but I still get the same window(this time just the access request came up without requiring username and password) and the same error, I even got an App Password because I do have 2-Step Verification enabled and tried that just to be sure but still the same thing The funny thing is that I tried Thunderbird on Android and it connected just fine without any additional step

at this point, I'm out of any new ideas and I ask for your help

I once bought an item from a company by the name of Autumnook Since then everyday I get an email for some bunch of products they want to sell, of no interest to me. There is an Unsubscribe on the bottom of each mail, but it has no effect.

The only email is the 'reply' address support@autumnook.com I have emailed many times - you get an automated 'we will respond within 2 working days' .. and nothing else. On their website the only contact listed is the same support@autumnook.com

Any suggestions how I can get these mails stopped  ?

Default profile lost / hidden.

For the last few days, I have been getting certificate errors. I decided to move from Pop to Imap which fixed the problem. Somewhere in creating the new IMAP account, it asked me if I want to have messages moved to another account, to which I said yes, which would keep me from having to move all of those folders and re-create the inbox structure. Well, that somehow removed that default profile. I backup regularly, but just found out that the appdata branch is a hidden folder and did not get picked up. Okay, fine. However, my email folders are on a data drive and are fully backed up. I have all of the data, i just need to re-establish the profile. If I go to appdata .... profiles ... , that account is in there. I can't import it. I can't even import the messages. Can you guide me to getting my default account visible again. I'm sure there are already articles and answers, and I browsed but could not find the right one in the many, many answers provided. I'm very tech savvy, so I'm sure I can follow the guidance given.

Hi, When I put a copy of URL into a mail it is accompanied with paragraph and image. How can I control this? As image https://support.mozilla.org/en-US/questions/new/thunderbird/form