Thunderbird Community Forum

tl;dr: How can I import Outlook 2013 messages into Thunderbird?

Background: I used Outlook Express until Microsoft killed it, and have used Outlook 2013 since. Now Microsoft has forced me to abandon that due to Oauth2 not being supported, so I am looking for a replacement.

Thunderbird seems to be a recommended solution, but despite poking around in the community forums and help files, I am not finding straightforward answers to my questions on the current platform. (Side note: I have been using Firefox since it was Phoenix and then Firebird, and then Firefox, but never really used Thunderbird.)

I found and attempted to follow the instructions for import here: https://support.mozilla.org/en-US/kb/thunderbird-import but it must not work with older versions of Outlook, as I got a message saying "No profile found." (I ran it under the same user, an admin, that has the Outlook 2013 installed, so I don't know where it is looking for that profile). Import from a file doesn't give the option to use the Outlook file types.

So, given that, how can I import my email and address book from Outlook 2013?

Thanks in advance!

Thunderbird present a "compact folder" message (done many time over the years), so I said go ahead. My Inbox was "cleared" showing "no messages" icon. First, this realy is a SCARY thing to show when compacting a folder, but they normally all come back. You really should display some different message or show the message still there while compacting. This time I got an error (sorry I did not save the exact error message) but it was that the folder could not be compacted due to an error, possibly not enough disk space and to check and make more space available. I had 290GB free space on my C: drive where Thunderbird is installed in the standard "Program Files" folder. After dismissing the error, my Inbox still displayed "No Messages" - THIS is the BUG that needs fixing. I thought I had lost all my emails!

Fortunately, exiting Thurderbird and reboot my Laptop and restarting Thunderbird shows the Inbos with all its expected messages.

I don't know how to report a bug formally, so I am hoping someone that does can pass this along to the appropriate peope or file it in the appropriate bug reporting system.

I have Thunderbird loaded on my Laptop and would like to install it on my Desktop but I am unable to get it to install there. I don't know what the problem is. If I can get it loaded on the Desktop I will me glad to send in a Donation.

Thank You for your assistance in this matter.

Hi, I don't remember exactly from which release it started, but for a couple of months, quick filtering has not been working properly. For example, when typing the sender's name, the results show emails from other senders, and the sought name can be found in the 'Copy' field or in the message text. However, quick filtering works as before, fully correctly in Troubleshooting mode 😳 Attached screenshots with quick filtering results shown when opening TB in 'Normal' and in Troubleshooting mode.

Hello, I cannot send emails in Thunderbird. The email is configured properly, and the SMTP server as well. I tried without VPN and antivirus and it still does not work. I am on Windows 10. Here is the message I get. Could you please help?

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.etud.univ-paris8.fr failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

I am supposed to be on the esr release program, but today I was automatically updated to beta release 133.0. This is the second time this happened. Thunderbird shows a red screen, and recommends I install the last stable release, 128.5.0esr, which is what I want to do. But the last time, when I tried to go back to a stable release, it then wouldn't let me do that because it says the profile may no longer be compatible. I solved it painfully using timemachine backups of older profiles.

What is the simplest, safest way to downgrade, now that I am in this situation? And why is this happening?

Thanks for your help!

Since the TB update on 12/13, I have not been able to download any of my comcast email. I keep getting asked for the password repeatedly, even after I have entered the current password. I changed my comcast password, hoping this would solve the problem, but it has not. I have also checked the server settings and everything seems fine. I AM able to SEND email from TB, but not receive. Help!

On 29 Nov 2024, TBird stopped downloading all emails from all my accounts. I have not changed anything on the computer and have run all the troubleshooting routines I can find for TBird. Still not working. Interestingly, when Better Bird import the settings from TBird, it exhibited the same issues. Any suggestions?

TIA

I have a downloaded message in Thunderbird that has no content and I can't delete. When I single click on the message nothing happens (I stay on the previously selected message). When I double click the message I get a blank screen.

There is therefore no way I can delete this message. Nor can I do anything else with it (reply, move, copy etc). I have tried closing and re-starting Thunderbird but the problem persists.

All other messages I can open and delete as normal

Help please! I am using Thunderbird version 128.5.2esr on a PC running Windows 10

My Emails from my lap top have stopped working. I am getting nothing coming in and when I send a test message a password is required. I put in the password and am told that I am not communicating with my mail server on the BT site. However, when I access the BT site directly, I can send and receive email OK. The problem is on my home computer and the Thunderball applications.

Cannot send emails in Thunderbird application, instead getting error messages. After asking about creating a security exception, which we don't want, the following error message appears:

Sending of the message failed. Peer's Certificate issuer is not recognised. The configuration related to [server name] must be corrected.

No indication on how this can be corrected. Don't understand why it has suddenly become a error, when Thunderbird was previously working fine.

Please help!

My two Talktalk mailboxes stopped working in Thunderbird and I have not received any mail since 25 November. Have the settings changed? If so, what should they be. Both accounts are set to IMAP

Hello since some days the connection to the pop3s.bluewin.ch (Port 995) ist AUTOMATICALLY reset. (message on the screen) I can't receive ANY message on this account. IN outlook I get mails on this account. On the provider Website (BLUEWIN) I get mails.

MY set up is pop3s,bluewin.ch Port 995

This is a long lasting account, since I started mailing, so its quite big.

I have Thunderbird 128.5.2esr and my email SMIME certificates are not assigned correctly when I send them to GMX. What can I do, are there bugs? 1) Select Cert Screencopy of SELECTION 2) err msg: Err-MSG at sending

Dear community,

I would like to create a series of events, but each named individually. In my case, I do take part in a challenge which lasts 99 days.

So I would like to create 99 events in my calendar, each named "Day 1" or "Challenge Day 1", then "Day 2" or "Challenge Day 2"

You get the idea. I was able of course to create 99 events, but they are all named equally.

Any help would be useful

Regards Harry

I had the option of Chinese -TW language installed in previous versions of TB. Previously the Main menu usually displayed in English. However, after updating to current 128.5.2 esr, the menu labels change to Chinese. I'd like to have the menu displayed in English again. Thank you.

1. Reinstalled new Firebird after crash. 2. No formatting buttons appear when composing (bold, italic, colors, etc.) 2. Composing is set for HTML only 3. Click on View Toolbars, but Formatting toolbar is not on list. Just "Menu Bar," "Composition Toolbar," "Status bar," and "Customize". The missing buttons are NOT in Customize.

That's how TB installed after downloading.

I am not a newbie, and have been using Eudora then TB since the late 20th century.