Found the Menu Bar but the Customize feature won't work; just doesn't do anything.

PS: I've stopped and started FF a few times; didn't help.

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 16.0 r0 Shockwave Flash 15.0 r0

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Fixed after some work but I'm wondering what might have caused the problem in the first place? Any ideas?

What work did you do?

Went to some websites, checked bank balances, nothing out of the ordinary.

I meant how the problem was solved.

FredMcD said

I meant how the problem was solved.

I followed your instructions and uninstalled Flash and reinstalled it. Started in Safe Mode but didn't have to do anything else. Restarted Normal and everything was back to the way it was. Thanks for your help.

jbacinti

Good to hear. Good luck.

FredMcD said

Good to hear. Good luck.

Fred,

Same problem has reappeared and your solution above hasn't fixed it. My address box is gone again.

Went through your exercise again and it worked. Is Flash Player that bad that it shouldn't be used with Firefox?

Sometimes we get complaints and Flash ends up being the cause. Updating software and settings normally settles the mater.

I have not tried this, but take a look at it; Video WithOut Flash {web link} Watch videos without flash

I'll give it a try and comment on it as needed. Thanks once again for all your help.

You can use one of these to set which toolbars to show.

• "3-bar" Firefox menu button > Customize > Show/Hide Toolbars
• View > Toolbars
  Tap the Alt key or press F10 to show the Menu Bar
• Right-click empty toolbar area

• Tap the Alt key or press F10 to show the Menu Bar

If you right-click a toolbar item in normal (non-customize) mode then you can remove this item from the toolbar.

• "Remove from Toolbar" will remove this item from the Navigation Toolbar and moves it to the Customize palette ("3-bar" Firefox menu button > Customize)
• "Move to Menu" will move this item to the "3-bar" Firefox menu button drop-down list
• "Move to Toolbar" in the "3-bar" Firefox menu button drop-down list will move this item to the toolbar

• https://support.mozilla.org/kb/customize-firefox-controls-buttons-and-toolbars

cor-el,

Your replay explained a few things that I was unaware of. Thanks. However, my main problem was that the "box" where you type in a web address keeps disappearing. Uninstalling Flash Player, restarting FF in Safe mode and then restarting normal fixes the problem. I've quit reinstalling Flash Player and have added Video Without Flash as suggested by Fred above. I'll see if that keeps the address box from disappearing.

jbacinti

Note that the Classic Theme Restorer extension also has setting for various tool bars.

• You can check out the settings of the CTR extension via its Options/Preferences button on the "Firefox/Tools > Add-ons > Extensions" page.
• You can find extra toolbar buttons and more toolbar settings in Customize (3-bar Firefox menu button > Customize)

I'll look around the CTR extension especially if I lose the "box" again.