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why do i keep having a new tab opening automatically showing adds etc

  • 3 risposte
  • 2 hanno questo problema
  • 6 visualizzazioni
  • Ultima risposta di goodgrief222

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everytime i am using firefox on any web site a tab openes automatically with some adds , i click it of but then another one will appear This is very problem matic because not only is it annoying me , but cannot seem how to work it out myself , can anyone help me please , Thank you

everytime i am using firefox on any web site a tab openes automatically with some adds , i click it of but then another one will appear This is very problem matic because not only is it annoying me , but cannot seem how to work it out myself , can anyone help me please , Thank you

Soluzione scelta

Sounds like Malware on that PC, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.


Try use an add-on to block ads:

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

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Soluzione scelta

Sounds like Malware on that PC, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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goodgrief222 said

everytime i am using firefox on any web site a tab openes automatically with some adds , i click it of but then another one will appear This is very problem matic because not only is it annoying me , but cannot seem how to work it out myself , can anyone help me please , Thank you

Thank you for your comments but finaly worked it out . was a programme that was installed on an update .had to start in safe mode to uninstall it