Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

mouse wheel page scrolling ability disappears for no apparent reason

  • 1 risposta
  • 1 ha questo problema
  • 10 visualizzazioni
  • Ultima risposta di cor-el

Moqu
Moqu
more options

I've had a consistent problem with sustained mouse wheel scrolling using Firefox. After starting my computer (Win 7 Pro) mouse wheel scrolling functions as expected until suddenly, it stops -- only when scrolling a page on Firefox. Wheel scrolling will still work when I switch to a Microsoft app, but not if I switch back to Firefox. The only thing that appears to fix this is to re-boot the OS. Perplexing!

I've had a consistent problem with sustained mouse wheel scrolling using Firefox. After starting my computer (Win 7 Pro) mouse wheel scrolling functions as expected until suddenly, it stops -- only when scrolling a page on Firefox. Wheel scrolling will still work when I switch to a Microsoft app, but not if I switch back to Firefox. The only thing that appears to fix this is to re-boot the OS. Perplexing!

Tutte le risposte (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window