We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Opening Ebay shipping labels

  • 2 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di FredBerney

FredBerney
FredBerney
more options

Until a few days ago, I was able to open a shipping label on Ebay within Firefox, by pressing the OPEN button and a new tab would open with the label. I was then able to press a PRINT button and the label printed.

Now I purchase the label, the page changes as before and offers me a PRINT LABEL or SAVE LABEL, but when I press the PRINT LABEL button it goes into the save as mode. I tried the SAVE LABEL button and it does the same thing.

There were always the two options. PRINT or SAVE. Now both button just save the label.

Do I need to change some kind of setting? I've asked Ebay if they made any changes and I'm waiting to hear back from them.

Thank you.

Fred

Until a few days ago, I was able to open a shipping label on Ebay within Firefox, by pressing the OPEN button and a new tab would open with the label. I was then able to press a PRINT button and the label printed. Now I purchase the label, the page changes as before and offers me a PRINT LABEL or SAVE LABEL, but when I press the PRINT LABEL button it goes into the save as mode. I tried the SAVE LABEL button and it does the same thing. There were always the two options. PRINT or SAVE. Now both button just save the label. Do I need to change some kind of setting? I've asked Ebay if they made any changes and I'm waiting to hear back from them. Thank you. Fred

Soluzione scelta

Hi Fred, I think the label is a PDF. Can you confirm that based on the file that gets saved? In that case, check your PDF setting on the Options page and see whether it switched from "Preview in Firefox" to "Save File". (Note: the only safe way to view PDFs in Firefox is "Preview in Firefox".)

More info: View PDF files using Firefox’s built-in viewer

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Soluzione scelta

Hi Fred, I think the label is a PDF. Can you confirm that based on the file that gets saved? In that case, check your PDF setting on the Options page and see whether it switched from "Preview in Firefox" to "Save File". (Note: the only safe way to view PDFs in Firefox is "Preview in Firefox".)

More info: View PDF files using Firefox’s built-in viewer

FredBerney
FredBerney Utente che ha posto la domanda
more options

That solved the problem. Somehow the setting got changed. I thought the issue might be a setting. I just didn't know what setting it would be.

Thank you very much for letting me know how to solve this.

Fred