Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

When double clicking on an Outlook email msg, a new pop-up window appears, but it is blank.

  • 1 risposta
  • 1 ha questo problema
  • 4 visualizzazioni
  • Ultima risposta di FredMcD

more options

When double clicking on an email msg in Outlook, Firefox opens a new pop up screen, but it is blank. Using EDGE (and with same add ons), and doing the same thing, it works and am able to see my email message. How come Firefox doesn't do same?

When double clicking on an email msg in Outlook, Firefox opens a new pop up screen, but it is blank. Using EDGE (and with same add ons), and doing the same thing, it works and am able to see my email message. How come Firefox doesn't do same?
Immagini allegate

Soluzione scelta

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (1)

more options

Soluzione scelta

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.