Errore firefox all'avvio
Bungiorno, ho un errore su tutti gli utenti all'avvio di firefox. Incollo di seguito il codice prodotto in fase di crash:
AdapterDeviceID: 0x68f9
AdapterDriverVersion: 15.201.1151.1008
AdapterSubsysID: 00000000
AdapterVendorID: 0x1002
Add-ons: formautofill%40mozilla.org:1.0.1,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:123.0.0,pictureinpicture%40mozilla.org:1.0.0,google%40search.mozilla.org:1.4,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.6,amazon%40search.mozilla.org:1.13,ddg%40search.mozilla.org:1.4,ebay%40search.mozilla.org:1.4,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0
AvailablePageFile: 16487854080
AvailablePhysicalMemory: 14060236800
AvailableVirtualMemory: 138531424010240
BackgroundTaskMode: 0
BlockedDllList:
BuildID: 20240213221259
CPUMicrocodeVersion: 0xca
CrashTime: 1711010105
DOMFissionEnabled: 1
DOMIPCEnabled: 1
EMCheckCompatibility: true
HeadlessMode: 0
InstallTime: 1709535454
LastStartupWasCrash: 1
ModuleSignatureInfo: {"Microsoft Corporation":["mfc100.dll","msvcp100.dll","msvcr100.dll","MFC100ITA.DLL","msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["explorerframe.dll","twinapi.dll","msimg32.dll","wsock32.dll","directmanipulation.dll","Windows.Globalization.dll","DWrite.dll","Windows.UI.Immersive.dll","BCP47mrm.dll","InputHost.dll","textinputframework.dll","Windows.UI.dll","Bcp47Langs.dll","winrnr.dll","wshbth.dll","pnrpnsp.dll","NapiNSP.dll","comctl32.dll","dbgcore.dll","dbghelp.dll","ktmw32.dll","npmproxy.dll","winmm.dll","version.dll","WinSCard.dll","ColorAdapterClient.dll","mscms.dll","twinapi.appcore.dll","WindowManagementAPI.dll","propsys.dll","wtsapi32.dll","dhcpcsvc.dll","winnsi.dll","dhcpcsvc6.DLL","netprofm.dll","WinTypes.dll","dcomp.dll","nlaapi.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","ntmarta.dll","winsta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","cryptbase.dll","wldp.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","ucrtbase.dll","cfgmgr32.dll","bcryptPrimitives.dll","wintrust.dll","KERNELBASE.dll","msvcp_win.dll","bcrypt.dll","crypt32.dll","gdi32full.dll","win32u.dll","nsi.dll","imm32.dll","msctf.dll","shell32.dll","advapi32.dll","clbcatq.dll","kernel32.dll","psapi.dll","SHCore.dll","oleaut32.dll","shlwapi.dll","sechost.dll","ole32.dll","user32.dll","ws2_32.dll","setupapi.dll","combase.dll","gdi32.dll","msvcrt.dll","rpcrt4.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","freebl3.dll","nss3.dll","softokn3.dll","lgpllibs.dll","mozglue.dll"],"Musarubra US LLC":["EpMPThe.dll","EpMPApi.dll"]}
Notes: FP(D00-L1000-W0000100-T000)
DWrite? DWrite+ WR? WR+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 303
StartupCacheValid: 0
StartupCrash: 1
StartupTime: 1711010094
SubmittedFrom: Client
SystemMemoryUsePercentage: 17
Throttleable: 1
TotalPageFile: 19669553152
TotalPhysicalMemory: 17119416320
TotalVirtualMemory: 140737488224256
URL:
UptimeTS: 108.22482
Vendor: Mozilla
Version: 123.0
Tutte le risposte (5)
Hai lo stesso problema in Modalità Risoluzione dei problemi? -> https://support.mozilla.org/it/kb/modalita-risoluzione-problemi-thunderbird
Si.
Affermativo!
E creando un nuovo profilo? -> https://support.mozilla.org/it/kb/Gestione%20dei%20profili#w_creare-un-profilo
Continua a dare errore anche dopo la creazione del nuovo profilo. Ho installato una versione anche a 32 bit ma dà sempre lo stesso errore.
Allora c'è qualche problema con le librerie di sistema. Ma dalle informazioni che riportato non saprei dirti di più.