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Problems with att.net email

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  • Ultima risposta di Helper7677

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I have to use att.net classic mail instead of att.net all-new mail with Firefox. The message says I need to have a Firefox version 2.0 or higher to use all-new mail. I am using Firefox version 3.6.12. I am using Windows XP.

I have to use att.net classic mail instead of att.net all-new mail with Firefox. The message says I need to have a Firefox version 2.0 or higher to use all-new mail. I am using Firefox version 3.6.12. I am using Windows XP.

Soluzione scelta

You need to reset your User-agent string (identifies the browser you are using). Yours is set as:

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.12) Gecko/20101026 NET_mmhpset ( .NET CLR 3.5.30729)

Your User-agent is identifying itself as NET_mmhpset rather than Firefox. For details of how to reset it see websites or add-ons incorrectly report incompatible browser.

To see your User-agent, Help > About Mozilla Firefox, look at last 2-3 lines.

About User-agent: http://en.wikipedia.org/wiki/User_Agent



The information submitted with your question indicates that you have out of date plugins with known security issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post.

  1. Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
  2. Update Shockwave Flash
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Soluzione scelta

You need to reset your User-agent string (identifies the browser you are using). Yours is set as:

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.12) Gecko/20101026 NET_mmhpset ( .NET CLR 3.5.30729)

Your User-agent is identifying itself as NET_mmhpset rather than Firefox. For details of how to reset it see websites or add-ons incorrectly report incompatible browser.

To see your User-agent, Help > About Mozilla Firefox, look at last 2-3 lines.

About User-agent: http://en.wikipedia.org/wiki/User_Agent



The information submitted with your question indicates that you have out of date plugins with known security issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post.

  1. Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
  2. Update Shockwave Flash

Modificato da Helper7677 il

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Your suggestion worked perfectly - can't thank you enough for the quick reply and the solution to the problem.

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You are welcome.