Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

frequent FF crashes when clicking on a bookmark in the sidebar

  • 3 risposte
  • 5 hanno questo problema
  • 3 visualizzazioni
  • Ultima risposta di DaveLT

DaveLT
DaveLT
more options

Running Win7 64bit, Firefox 3.6, but this problem existed for me in earlier versions of FF also.

When I click on a bookmark in sidebar view, I will experience frequent FF crashes. When I re-open FF, the sidebar view is gone. I don't experience these crashes when I disable the sidebar view. Anyone have an idea about this? TIA

Running Win7 64bit, Firefox 3.6, but this problem existed for me in earlier versions of FF also. When I click on a bookmark in sidebar view, I will experience frequent FF crashes. When I re-open FF, the sidebar view is gone. I don't experience these crashes when I disable the sidebar view. Anyone have an idea about this? TIA

Soluzione scelta

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

This can also be a problem with the file places.sqlite that stores the bookmarks and the history.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Soluzione scelta

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

This can also be a problem with the file places.sqlite that stores the bookmarks and the history.

DaveLT
DaveLT Utente che ha posto la domanda
more options

Sorry for the delay, testing takes awhile...

Tried using FF in safe mode as suggested, which worked for about a week but then today it crashed while in safe mode. Same symptom, which is that when I restart FF the sidebar is closed.

Trying the next step, which is deletion of any instances of "places.sqlite.*" from the profile folder.

I'll report back in a few days. It takes that long to know whether the problem still exists because it doesn't happen everyday.

DaveLT
DaveLT Utente che ha posto la domanda
more options

Kudos to Cor-el, for it appears that your last suggestion did the trick. After deleting instances of "places.sqlite" I have not experienced a crash in 3 weeks. Thanks a ton!