Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox crashed on my Mac, already tried updating to 9.0.1, won't load, next step?

  • 2 risposte
  • 1 ha questo problema
  • 2 visualizzazioni
  • Ultima risposta di cor-el

filbert650
filbert650
more options

I was running FF 8.something. My mac is running OS 10.6.8. Firefox locked while checking history and didn't subsequently load after doing a forced quit and a reboot. I updated to FF 9.0.1 and it locks up while loading. I also updated plugins, notably, Silverlight and Adobe.

What do I try next?

I was running FF 8.something. My mac is running OS 10.6.8. Firefox locked while checking history and didn't subsequently load after doing a forced quit and a reboot. I updated to FF 9.0.1 and it locks up while loading. I also updated plugins, notably, Silverlight and Adobe. What do I try next?

Tutte le risposte (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

try the alternate and easiest way by downloading here

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: