Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox will not update

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 9 回表示
  • 最後の返信者: user633449

hollyewhite
hollyewhite
more options

Hi Mozilla Support!

I have Mavericks OSX 10.9.2 and I keep getting prompted to upgrade my Firefox to the latest version. Whenever I try to download the new version, I just get this screen forever: http://screencast.com/t/DQppotpT I have several colleagues on the same OSX that are having the same issue. We too are support for a software application so it's pretty important that we are up to date.

Thanks in advance for your help in getting this issue resolved. :)

-Holly

Hi Mozilla Support! I have Mavericks OSX 10.9.2 and I keep getting prompted to upgrade my Firefox to the latest version. Whenever I try to download the new version, I just get this screen forever: http://screencast.com/t/DQppotpT I have several colleagues on the same OSX that are having the same issue. We too are support for a software application so it's pretty important that we are up to date. Thanks in advance for your help in getting this issue resolved. :) -Holly

すべての返信 (1)

user633449
user633449
more options

If this error happens, please just go to www.getfirefox.com, and download and install the latest version over your current version. Sometimes the updater acts up like this.