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Link malfunctions in Firefox but not in another browser

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: FredMcD

lipscomb
lipscomb
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The "Comment" link on the NPR.org blogs operates as expected in Opera and IE, but not in Firefox.

Try this page, for example:

http://www.npr.org/blogs/13.7/2014/07/16/331974524/what-the-world-needs-now-is-a-new-enlightenment

  • In Firefox, clicking on the "Comment" box simply scrolls the current webpage down to the bottom, without showing the comments section.
  • In Opera, clicking on the "Comment" box opens the comments section.

This has been a problem for the past few months..

Thanks,

Roy Lipscomb

The "Comment" link on the NPR.org blogs operates as expected in Opera and IE, but not in Firefox. Try this page, for example: http://www.npr.org/blogs/13.7/2014/07/16/331974524/what-the-world-needs-now-is-a-new-enlightenment * In Firefox, clicking on the "Comment" box simply scrolls the current webpage down to the bottom, without showing the comments section. * In Opera, clicking on the "Comment" box opens the comments section. This has been a problem for the past few months.. Thanks, Roy Lipscomb

選ばれた解決策

I tried the page. I pressed comments, and the page zoomed down to the first comment.

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すべての返信 (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
FredMcD
FredMcD
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選ばれた解決策

I tried the page. I pressed comments, and the page zoomed down to the first comment.