Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

win 8.1, latest java, reinstalled both, facebook says Java required, yahoo mail blank page. IE works fine. Also can't get into bank account

  • 4 件の返信
  • 3 人がこの問題に困っています
  • 21 回表示
  • 最後の返信者: wallys

more options

windows 8.1 64 bit, latest java 1.8.0_40, facebook says Java required, yahoo mail blank page, bank account says java required. Java is enabled, I have added these to trusted sites.

windows 8.1 64 bit, latest java 1.8.0_40, facebook says Java required, yahoo mail blank page, bank account says java required. Java is enabled, I have added these to trusted sites.

選ばれた解決策

I just resolved it. It was Mcaffe anivirus blocking it in firefox even thought IE worked. Uninstalled it, got norton, issue resolved.

Thanks for the help

この回答をすべて読む 👍 0

すべての返信 (4)

more options

hello, please try to refresh firefox and see if this can address the issue...

more options

Thank you for the reply I have even uninstalled both java and firefox and not resolved the issue.

more options

Just to be sure: do you mean Java or JavaScript?

Java and JavaScript are different languages. To avoid confusion, see:

JavaScript is build-in, but can be disabled by an extension or manually. Java is added by a plugin. Firefox on Windows is a 32 bit application and thus you need a 32 bit Java version for Firefox.

You didn't include troubleshooting information, so we can't check what plugins are installed and enabled.

more options

選ばれた解決策

I just resolved it. It was Mcaffe anivirus blocking it in firefox even thought IE worked. Uninstalled it, got norton, issue resolved.

Thanks for the help