Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

On New Ancestry.com, buttons like print, zoom in or home are blank; in Chrome the same buttons show proper images. Can this be fixed?

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 8 回表示
  • 最後の返信者: cor-el

more options

The navigation buttons in the revamped Ancestry.com website are non functioning! They show as little blank rectangles on any given screen. In the Chrome browser, they appear as little images (such as a printer, a + or a - to zoom in or out, a little house for Home person). In Chrome, you can hover over the navigation button and text appears telling you what the button is. Hovering over the button in Firefox does nothing. This makes Ancestry.com unusable in Firefox -- you have to virtually hunt and peck for the navigation button you might need to use. If this can't be fixed, I'll have to go back to Chrome even though I prefer using the Firefox browser. Can Firefox fix this problem for its Ancestry.com users? Thanks!

The navigation buttons in the revamped Ancestry.com website are non functioning! They show as little blank rectangles on any given screen. In the Chrome browser, they appear as little images (such as a printer, a + or a - to zoom in or out, a little house for Home person). In Chrome, you can hover over the navigation button and text appears telling you what the button is. Hovering over the button in Firefox does nothing. This makes Ancestry.com unusable in Firefox -- you have to virtually hunt and peck for the navigation button you might need to use. If this can't be fixed, I'll have to go back to Chrome even though I prefer using the Firefox browser. Can Firefox fix this problem for its Ancestry.com users? Thanks!

選ばれた解決策

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

Missing icons are usually supplied by a font that is downloaded from the server (@font-face) as you might see by little boxes that show the hex code of the characters instead. If you have a font installed that covers this Unicode range then you may see a real (CJK) character and not the little box with the CSS code.

Make sure that you allow pages to choose their own fonts.

  • Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

You can check the gfx.downloadable_fonts.enabled pref on the about:config page and make sure that it is set to true (if necessary double-click the line to toggle its value to true).

この回答をすべて読む 👍 2

すべての返信 (3)

more options

選ばれた解決策

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

Missing icons are usually supplied by a font that is downloaded from the server (@font-face) as you might see by little boxes that show the hex code of the characters instead. If you have a font installed that covers this Unicode range then you may see a real (CJK) character and not the little box with the CSS code.

Make sure that you allow pages to choose their own fonts.

  • Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

You can check the gfx.downloadable_fonts.enabled pref on the about:config page and make sure that it is set to true (if necessary double-click the line to toggle its value to true).

more options

Genius! Thank you so much - I believe the problem is solved. I went in and checked the "allow pages to choose their own fonts" as suggested and all of the little picture navigation buttons appeared!! Now I can stay with my preferred Firefox browser -- thanks again!

Pat

more options

You're welcome Pat.