Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

My system has id'd a nonworking start menu and cortana (W10), but I am finding that Firefox is hung up somewhere. I can't locate it to close it or uninstall it.

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 8 回表示
  • 最後の返信者: FredMcD

more options

When I force a shut down, and restart, I get a critical error (start menu and Cortana aren't working), and Firefox is hungup somewhere. I can not click to start it (from the program files folder--since no icons on the start bar displays).

When I force a shut down, and restart, I get a critical error (start menu and Cortana aren't working), and Firefox is hungup somewhere. I can not click to start it (from the program files folder--since no icons on the start bar displays).

選ばれた解決策

That was very good work. Well Done. Please flag your last post as Solved Problem so others will know.

この回答をすべて読む 👍 0

すべての返信 (3)

more options

Do you have the Firefox icon on your quick launch? Close Firefox. Right click on the icon and select Open New Tab. Sometimes this works. If it opens, close it by Menu > File > Exit.


This is not a cure but will make it easier if Firefox locks up in Windows. https://support.mozilla.org/questions/997866 {web link}

more options

FredMcD, Thanks for your reply. In my case it didn't help because I had already rebooted at least twice and in rebooting only the Start Menu and Task View icons appeared on the Quick Launch ("no icons [display] on the start bar"). But I was able to resolve the problem of closing FireFox by using the Task Manager. Then when I rebooted, the other problems with Start Menu and Cortana also were corrected.

more options

選ばれた解決策

That was very good work. Well Done. Please flag your last post as Solved Problem so others will know.