Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

If I highlight an email in the inbox and then click on the junk icon in the toolbar, the word JUNK changes to NOT JUNK and the junk email remains in the inbox.

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: ArtthurK

ArtthurK
ArtthurK
more options

Also, when I setup the account a Junk folder was created with a tear-drop icon next to it and also there is a folder labelled Junk Email. Why do I need both? Prior to the latest update highlighting an email in the inbox and clicking on the Junk icon in the toolbar moved it to the Junk folder. Help please. Thank you PLEASE RESPOND BY EMAIL. Thanks

Also, when I setup the account a Junk folder was created with a tear-drop icon next to it and also there is a folder labelled Junk Email. Why do I need both? Prior to the latest update highlighting an email in the inbox and clicking on the Junk icon in the toolbar moved it to the Junk folder. Help please. Thank you PLEASE RESPOND BY EMAIL. Thanks

すべての返信 (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

This sounds like an IMAP configuration issue. What mail provider are you using?

ArtthurK
ArtthurK 質問者
more options

Thank for the help Matt. I am using Cablevision