Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Thunderbird can't send attachments

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 4 回表示
  • 最後の返信者: Loomo

Loomo
Loomo
more options

I am running TB 45.3.0 and I don't know when this problem might have started as I haven't sent any emails with attachments for some time. All other emails send ok. and the error message I receive is "Sending of the message failed. The message could not be sent using Outgoing server (SMTP) smtp.blueyonder.co.uk for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again." Settings for SMTP are correct according to Virgin Media.

I am running TB 45.3.0 and I don't know when this problem might have started as I haven't sent any emails with attachments for some time. All other emails send ok. and the error message I receive is "Sending of the message failed. The message could not be sent using Outgoing server (SMTP) smtp.blueyonder.co.uk for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again." Settings for SMTP are correct according to Virgin Media.

選ばれた解決策

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
この回答をすべて読む 👍 0

すべての返信 (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

選ばれた解決策

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
Loomo
Loomo 質問者
more options

Thanks for your help but I think that I have traced my problem to some corrupted and some missing system files.