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I updated to the beta firefox and it lost all my passwords.

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: cor-el

jmatacola
jmatacola
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When I tried the beta update of firefox most of my passwords were deleted and I am unable to retrieve them. I cannot even sync with my other computer to get the passwords to load on this computer either. So, how do I get rid of the beta or find the passwords? Thank you, john m

When I tried the beta update of firefox most of my passwords were deleted and I am unable to retrieve them. I cannot even sync with my other computer to get the passwords to load on this computer either. So, how do I get rid of the beta or find the passwords? Thank you, john m

この投稿は jmatacola により に変更されました

すべての返信 (2)

Shadow110
Shadow110
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Try :https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode and 

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

and https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

If need help working with the files in your profile, return and someone will help you with that.

Please let us know if this solved your issue or if need further assistance.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you locate an older copy of logins.json?

You can check in Windows Explorer if there is a previous version of the file available.

  • right-click: Properties -> Previous Versions

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

See also:

この投稿は cor-el により に変更されました