Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Forgot my account password, can I reset the password and recover saved info from local copy?

  • 4 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: FredMcD

more options

So I appear to have lost my account password, but still have systems logged in to the account and syncing, and I can access my account page. I understand that if I reset my account password, stored sync passwords on the server will be deleted. However, I wanted to understand if when I reset the account password it will allow me to preserve the saved sync passwords on one of the synced system to re-populate the server.

Thanks!.

So I appear to have lost my account password, but still have systems logged in to the account and syncing, and I can access my account page. I understand that if I reset my account password, stored sync passwords on the server will be deleted. However, I wanted to understand if when I reset the account password it will allow me to preserve the saved sync passwords on one of the synced system to re-populate the server. Thanks!.

この投稿は p1x3l により に変更されました

選ばれた解決策

So, I bit the bullet and gave it a try.

I disconnected Sync keeping all local information (unchecked "Remove Firefox Sync Data" and "Remove Other Private Data"), reset the password, and then reconnected Sync with the new password.

It worked! I did not lose any stored passwords in the process.

この回答をすべて読む 👍 0

すべての返信 (4)

more options

Type about:preferences#security<enter> in the address bar. Look under Logins,

Note: For Firefox 56+ its; about:preferences#privacy Look under Forms & Passwords +++++++++++++++++++++++++++++++ Turn on Remember Logins. To check the passwords you have listed, press Saved Logins.


Is the password listed here?


Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address
more options

Hi FredMcD,

Thanks for responding.

No, the Firefox Account password is not listed under the saved logins.

more options

選ばれた解決策

So, I bit the bullet and gave it a try.

I disconnected Sync keeping all local information (unchecked "Remove Firefox Sync Data" and "Remove Other Private Data"), reset the password, and then reconnected Sync with the new password.

It worked! I did not lose any stored passwords in the process.

more options

That was very good work. Well done.