We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Cannot download anything using FireFox for Android

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: nostromov

more options

File downloads through Firefox on Android is not working on my phone. For example, here is a file in an email accessed through FireFox on Android

I tap download and nothing happens. I have used Astro File Manager to search for the file. It is found no where in the file system of the phone.

Is there a way to fix this?

Thank you.

File downloads through Firefox on Android is not working on my phone. For example, here is a file in an email accessed through FireFox on Android <img src="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-12-01-16-08-01-c81e72.png"> I tap download and nothing happens. I have used Astro File Manager to search for the file. It is found no where in the file system of the phone. Is there a way to fix this? Thank you.
添付されたスクリーンショット

すべての返信 (3)

more options

I discovered the downloads work only when connected via wifi. I suspect this has nothing to do with the browser.

I thought there is a way to enable downloads via cellular connection, but I cannot find a setting for that.

more options

EDIT:

There is a "Download Manager" service on Android (Q, version 10 here):

  • com.android.providers.downloads
  • com.android.providers.downloads.ui

... You can try to clear storage and cache, although pls be careful as I have no idea whether this'll mess with anything in the Downloads folder (possibly "CLEAR STORAGE" may, right - so better to first move whatever needs keeping). Also, before that, there's always Firefox Focus, Firefox Light and other browsers you could install to see where the problem actually lies. :)

この投稿は nostromov により に変更されました

more options

^^ Ok, so clearing Storage & cache for Download Manager and Downloads didn't touch any files in the Downloads folder for me, which may not be the case otherwise; you can never know when it'll try to get cute, as far as I'm concerned anyway. xD

この投稿は nostromov により に変更されました