Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Docx links from Onedrive fail to open

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 22 回表示
  • 最後の返信者: 13pgus

13pgus
13pgus
more options

A DOCX link sent from a Onedrive account by email to my account on Thunderbird opens blank screen in FIrefox and other browsers, but will open the file in MS Word 'if I use MS Edge browser. Why?

A DOCX link sent from a Onedrive account by email to my account on Thunderbird opens blank screen in FIrefox and other browsers, but will open the file in MS Word 'if I use MS Edge browser. Why?

選ばれた解決策

Can you try the same steps using Windows 10 Mail app instead of Thunderbird to verify? I only have Thunderbird in Linux and will switch back and test.

この回答をすべて読む 👍 0

すべての返信 (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

選ばれた解決策

Can you try the same steps using Windows 10 Mail app instead of Thunderbird to verify? I only have Thunderbird in Linux and will switch back and test.

この投稿は jonzn4SUSE により に変更されました

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I just tried it in Linux it works fine. see screenshot Can you provide screenshots of the issue?

13pgus
13pgus 質問者
more options

Hello there,

Thanks for replying.

I have been in contact with Microsoft about some Onedrive issues I was having (which is where the link navigates to) and I believe this was the root cause of the problem. Now that the Onedrive issues are fixed the process is working as I would expect. It seems that the issues with Onedrive were the limiting factor and now it works correctly on Thunderbird->FIrefox and using the Win10 mail app and direct pasting a link into Chrome.

Thanks for your help.