Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

thunderbird unread counter stuck

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 4 回表示
  • 最後の返信者: Toad-Hall

fivish
fivish
more options

The junk unread counter is stuck at 9. There are no unread junk emails. Junk for all my accounts goes to the Local Folders under Junk. This folder works. How to read or clear the 9 unread emails in the Junk folder?

The junk unread counter is stuck at 9. There are no unread junk emails. Junk for all my accounts goes to the Local Folders under Junk. This folder works. How to read or clear the 9 unread emails in the Junk folder?

すべての返信 (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Try these options: Check there is no filter acting on folder.

  • Select 'Junk' folder
  • check the 'Quick Filter Bar' to see if any of those icons are highlighted eg: Starred or Pin etc.

Check to see if index needs repairing.

  • Right click on Junk folder and select 'Properties'
  • Click on 'Repair Folder'
  • Click on 'OK'

Check to clear everything.

  • Right click on Junk folder and select 'Empty Junk'
  • Right click on Junk folder and select 'Compact'