Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

BlackScreen When Updating to Thunderbird 102

  • 1 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Wayne Mery

more options

I upgraded from Thunderbird 91 to Thunderbird 102 today and now Thunderbird is basically all blank, as you can see from the screenshot.

There are no folders or messages. Most controls are non-functional. For example, when I click on Tools->Settings, nothing happens.

I have tried restarting in Troubleshoot Mode but that has the same blank screen with fewer menu entries. The More Troubleshooting Information menu option does nothing.

I upgraded from Thunderbird 91 to Thunderbird 102 today and now Thunderbird is basically all blank, as you can see from the screenshot. There are no folders or messages. Most controls are non-functional. For example, when I click on Tools->Settings, nothing happens. I have tried restarting in Troubleshoot Mode but that has the same blank screen with fewer menu entries. The More Troubleshooting Information menu option does nothing.
添付されたスクリーンショット

すべての返信 (1)

more options

If you still see this issue when using version 102.2.0 and Thunderbird started in troubleshooting mode https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird?redirectslug=safe-mode-thunderbird please file a bug report https://bugzilla.mozilla.org/enter_bug.cgi?product=Thunderbird