Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

search bar does not open old emails

  • 1 件の返信
  • 0 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: kleber_1010

more options

Hello, I'm having trouble when I search for emails using the search bar in the top right corner. From the search result I usually open the most recent emails. The problem occurs if I try to open emails that I have already received or sent more than 2 months ago. When clicking on the email it does not open. Opens a new window, but does not open the email. If I open it directly through the inbox it works normally. The problem only occurs when I use the search bar. Does anyone know what could be going on? I've attached a screenshot of the window that opens when I click on the "old" email.

Hello, I'm having trouble when I search for emails using the search bar in the top right corner. From the search result I usually open the most recent emails. The problem occurs if I try to open emails that I have already received or sent more than 2 months ago. When clicking on the email it does not open. Opens a new window, but does not open the email. If I open it directly through the inbox it works normally. The problem only occurs when I use the search bar. Does anyone know what could be going on? I've attached a screenshot of the window that opens when I click on the "old" email.

すべての返信 (1)

more options

After posting, some related posts appeared and I managed to fix the problem. Before posting I had searched, but had not found the solution. This post that helped me solve it: https://support.mozilla.org/en-US/questions/1010146