Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Bad firefox update: Need to install from scratch: firefox.exe continues to run

  • 1 件の返信
  • 0 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: Cardiffman

more options

Firefox was updated on this machine on this same day (March 6th). Old tabs continued to work. E.g. I could browse news.ycombinator.com/news as long as I worked within one tab. But if I wanted to visit an outside article the new tab I would create would not fill in. New tabs via control-T or via clicks did not download anything. At first the Firefox default new tab page would load but it stopped. I closed the browser. All the windows and tabs were lost at this point. Edge is what I am using now for the moment. I want to uninstall the existing browser and reinstall it.

When I run the uninstaller it says that firefox.exe is still running. When I try to stop it with the task manager, it respawns.

Please let me know how to run the uninstaller when firefox.exe won't die.

Firefox was updated on this machine on this same day (March 6th). Old tabs continued to work. E.g. I could browse news.ycombinator.com/news as long as I worked within one tab. But if I wanted to visit an outside article the new tab I would create would not fill in. New tabs via control-T or via clicks did not download anything. At first the Firefox default new tab page would load but it stopped. I closed the browser. All the windows and tabs were lost at this point. Edge is what I am using now for the moment. I want to uninstall the existing browser and reinstall it. When I run the uninstaller it says that firefox.exe is still running. When I try to stop it with the task manager, it respawns. Please let me know how to run the uninstaller when firefox.exe won't die.

すべての返信 (1)

more options

Somehow firefox.exe allowed itself to die while I entered the above problem statement, so I proceeded to delete its folder as I had planned to do. Then I downloaded a fresh installer and ran it. The problem I was trying to fix was still there, i.e. tabs don't download anything. Even control-N and then hit 'Getting Started" fails.