Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

When I try to launch a movie from Netflix I get an screen with an error code F7701-1003. Other browsers I have do not have this problem and play the vifdeo normally.

  • 3 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Lee Enfield

more options

If you can find out what causes this error code to appear, we would be on the road to solving the problem. BTW, it can play videos on the selection screen but only raises the error when i try to launch the movie. I also have difficulty with News videos where the wait symbol never stops, it just keeps trying to play it and never succeeds.

If you can find out what causes this error code to appear, we would be on the road to solving the problem. BTW, it can play videos on the selection screen but only raises the error when i try to launch the movie. I also have difficulty with News videos where the wait symbol never stops, it just keeps trying to play it and never succeeds.

すべての返信 (3)

more options

Do you have DRM enabled in Settings? Is there Widevine Content Decryption Module library in about:plugins?

more options

Make sure you have updated the Widevine plugin to the latest version (4.10.2557.0).

  • Tools -> Add-ons -> Plugins

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.

more options

Why am I expected to figure out what's wrong in Firefox browser when Google, which I detest, works just fine?