Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Cannot load cancelled check images on Fifth Third Bank site

  • 2 件の返信
  • 4 人がこの問題に困っています
  • 12 回表示
  • 最後の返信者: the-edmeister

hub
hub
more options

Running Windows XP Profess. Serv. Pack 3 with Mozilla 3.6.10. Log into Fifth Third Bank site. Choose to display checking account information. Click on a check #. "An Error Has Occurred. If the problem persists, please contact a Customer Service Professional at 1-800-XXX-XXXX." Use IE Explorer, can display cancelled check images....no problem. According to Fifth Third Bank site, acceptable browsers include Mozilla 2.X and newer.

Running Windows XP Profess. Serv. Pack 3 with Mozilla 3.6.10. Log into Fifth Third Bank site. Choose to display checking account information. Click on a check #. "An Error Has Occurred. If the problem persists, please contact a Customer Service Professional at 1-800-XXX-XXXX." Use IE Explorer, can display cancelled check images....no problem. According to Fifth Third Bank site, acceptable browsers include Mozilla 2.X and newer.

すべての返信 (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

the-edmeister
the-edmeister
  • Moderator
more options

Fifth-Third did a major upgrade this past weekend, if you are seeing any differences in their services now in comparison to last week contact them.

I can't comment about your particular issue, because I haven't used that feature to view canceled check images in the last few years.

The change that I noticed was that the Username / Password on the Login page now has autocomplete=off which is a good change, IMO. Also, I had to change my online password (some were lost during the transition they told me). I was able to get Firefox to save the new password (using the popular bookmarklet), but it won't autofill properly not matter what I try - at least the User ID does.