Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

500 Internal Server Error: An unknown error has occurred

  • 1 件の返信
  • 66 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: aquarin

aquarin
aquarin
more options

When I open my browser, it immediately displays this error message. No matter what web site I navigate to, I get this message.

I have no problems with Internet Explorer, so I know this is limited to Firefox.

I've been gone for the past 5-6 days and just got home. It worked fine 5-6 days ago. The only change I noticed was that it installed an update to AdBlock Plus. Not sure why that would matter, but I uninstalled AdBlock Plus just to be sure. It didn't help- error is still occurring.

I also tried uninstalling and re-installing Firefox, but that didn't help either.

Anyone know why this is happening and what I can do to fix it?

Thanks!

When I open my browser, it immediately displays this error message. No matter what web site I navigate to, I get this message. I have no problems with Internet Explorer, so I know this is limited to Firefox. I've been gone for the past 5-6 days and just got home. It worked fine 5-6 days ago. The only change I noticed was that it installed an update to AdBlock Plus. Not sure why that would matter, but I uninstalled AdBlock Plus just to be sure. It didn't help- error is still occurring. I also tried uninstalling and re-installing Firefox, but that didn't help either. Anyone know why this is happening and what I can do to fix it? Thanks!

すべての返信 (1)

aquarin
aquarin 質問者
more options

It seems the same error was posted several times in this forum.

See this post for more information:

https://support.mozilla.com/en-US/questions/780053#answer-135866

I resolved the issue by removing the "Relevent Knowledge" add-on. Now Firefox works normally.