We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes

  • 1 件の返信
  • 8 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: John99

more options

I am unable to open my firefox ... not even in safemode. When I click on Firefox I get a crash report screen ... I then hit submit report and another crash report screen pops up. I was forced to use internet explorer to troubleshoot.

I am unable to open my firefox ... not even in safemode. When I click on Firefox I get a crash report screen ... I then hit submit report and another crash report screen pops up. I was forced to use internet explorer to troubleshoot.

選ばれた解決策

The crash is/was a number 3 top crasher in Firefox 9, but hardly any crashes with that signature seem to appear in Firefox 10.0.2

I suggest you upgrade to the latest Release which currently is Firefox 10.0.2 and may be downloaded from

if the crashes contine then please read the article firefox crashes and follow the tips given. Please then pasteinto your next post a couple of crashIDsoobtained from Firefox 10.0.2 whilst used in safe mode


For reference
Report for your CrashID dc0fbbeb-ac6f-43e1-b3f7-55da12120301

  • Signature: mozalloc_abort(char const* const) | mozalloc_handle_oom() | mozilla::Preferences::GetBranch(char const*, nsIPrefBranch**)
  • associated Bug 709860
この回答をすべて読む 👍 1

すべての返信 (1)

more options

選ばれた解決策

The crash is/was a number 3 top crasher in Firefox 9, but hardly any crashes with that signature seem to appear in Firefox 10.0.2

I suggest you upgrade to the latest Release which currently is Firefox 10.0.2 and may be downloaded from

if the crashes contine then please read the article firefox crashes and follow the tips given. Please then pasteinto your next post a couple of crashIDsoobtained from Firefox 10.0.2 whilst used in safe mode


For reference
Report for your CrashID dc0fbbeb-ac6f-43e1-b3f7-55da12120301

  • Signature: mozalloc_abort(char const* const) | mozalloc_handle_oom() | mozilla::Preferences::GetBranch(char const*, nsIPrefBranch**)
  • associated Bug 709860