Firefox will not install addons
After getting a new computer and installing Firefox 12 on it, Firefox will not install addons. The only way that I can get it to install anything is by downloading the .xpi file and manually installing it. Unfortunately, I cannot download the .xpi file to one of the addons that I need to do my work, so this is a problem. Does anyone have any suggestions?
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is there any error message or indication why it is failing when you try to directly install an extension from addons.mozilla.org for example?
I'm sorry, it appears that I have misspoke. Addons installed directly from Mozilla's site has no issues installing, but when I try to install one from a different site it doesn't work. When I try, the addon icon appears next to the address bar like something is about to happen, but then nothing.
I attached an image that shows what I'm referring to.
when you click on that icon, can you allow & jumpstart the installation of the addon (see screenshot)? firefox is set to block addons from 3rd-party sites per default.
Try to disable hardware acceleration.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
- https://support.mozilla.org/kb/Unable+to+install+add-ons
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
The hardware acceleration advice fixed the issue! Thanks a bunch!
You're welcome