Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Some Gmail features have failed to load due to an Internet connectivity problem.

  • 3 件の返信
  • 4 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

more options

This error message comes up both using Firefox and Chrome when using G mail. Also if it works at all, switching from compose to draft just takes very long or keeps working. No problem with G mail using Internet Explorer or Safari. I have used Firefox for many years & want to go back when I can solve this Vexing problem.

This error message comes up both using Firefox and Chrome when using G mail. Also if it works at all, switching from compose to draft just takes very long or keeps working. No problem with G mail using Internet Explorer or Safari. I have used Firefox for many years & want to go back when I can solve this Vexing problem.

選ばれた解決策

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps in case your security software is interfering.

この回答をすべて読む 👍 4

すべての返信 (3)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Thank you for your help. I reset Firefox, re started and wanted to answer using G mail with Firefox, and the same error message comes up.. When it does the screan gets very lite with the error message on top.

Some Gmail features have failed to load due to an Internet connectivity problem. If this problem persists, try reloading the page, or using the basic HTML version. Learn More.

I am now using Explorer to send this!

Sy

more options

選ばれた解決策

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps in case your security software is interfering.