We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Installed Norton Internet Security and it is not compatible with Firefox 19.0.2, Please help

  • 3 件の返信
  • 4 人がこの問題に困っています
  • 4 回表示
  • 最後の返信者: philipp

rpretti
rpretti
more options

I just installed Norton Internet Security v 20.3.0.36. I then noticed some web sites I visit were missing some things. I investigated Firefox and saw that Norton is not compatible with Firefox 19.0.2. When will Firefox get this compatibility? I prefer Firefox as my browser. OS is Windows 7

I just installed Norton Internet Security v 20.3.0.36. I then noticed some web sites I visit were missing some things. I investigated Firefox and saw that Norton is not compatible with Firefox 19.0.2. When will Firefox get this compatibility? I prefer Firefox as my browser. OS is Windows 7

すべての返信 (3)

philipp
philipp
  • Moderator
more options

hello, the toolbar is compatible with firefox 19. please run the symantec liveupdate & make sure that all components are up-to-date or for more information refer to https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-19-Support-for-Norton-Toolbar/td-p/912951

rpretti
rpretti 質問者
more options

I ran the liveupdate, and it says I have the latest update already. I checked the Extensions in Firefox and it says Norton Vulnerablity Protection is incompatible with Firefox 19.0.2. Norton Vulnerablity Protection version is 11.1.1.5 - 2

philipp
philipp
  • Moderator
more options

please refer to the link i've posted before - in there symantec states that there is already a higher version number available which is compatible with firefox 19. if you don't get this version by running liveupdate, please contact norton's support (it is also the job of third-party vendors to make addons compatible).