Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I can't open mp3 files that I downloaded through Firefox, I can't even "open containing folder"

  • 2 件の返信
  • 4 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: nwierzba14

more options

I download mp3 files with the Firefox add-on DownloadHelper. Before the most recent Firefox update, I could the mp3 showed up in the download box and I would double-click it and it would automatically open in itunes. Now, the mp3 shows up in the new download bar and I can't open it directly to itunes. Then when I try to "open containing folder" nothing happens. I've tried multiple files, checking for Firefox updates, and restarting my computer.

I download mp3 files with the Firefox add-on DownloadHelper. Before the most recent Firefox update, I could the mp3 showed up in the download box and I would double-click it and it would automatically open in itunes. Now, the mp3 shows up in the new download bar and I can't open it directly to itunes. Then when I try to "open containing folder" nothing happens. I've tried multiple files, checking for Firefox updates, and restarting my computer.

すべての返信 (2)

more options

Starting in Firefox 21, MP3 media (MPEG-encoded media) can be played using the built-in HTML5 player and the encoding/decoding bits supplied by Windows. It may be that DownloadHelper is not compatible with this change.

To switch off that new feature, try the steps in this thread: How to disable the built-in media player in FFv21?

Does that fix it?

You might also check for updates to DownloadHelper in case they're on top of this already.

more options

That didn't help =( But it turns out that I can't seem to open other files from the download window in firefox. This includes files not downloaded with download helper. They don't open if I double click the file or click "open containing folder" Any ideas how to fix this??