Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

After installing latest version, the keyboard input is slow and non existant at times. Can you please help? Is for a laptop, this took 10mins to type. Thank you

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 15 回表示
  • 最後の返信者: kobe

more options

Firefox was updated automatically to the latest version. Since then keyboard input has become usselles. No capital letters work, need caps lock to enter capitals and some times stops altogether from typing.

Firefox was updated automatically to the latest version. Since then keyboard input has become usselles. No capital letters work, need caps lock to enter capitals and some times stops altogether from typing.

すべての返信 (2)

more options

You may have inadvertently switched on Windows accessibility features for the Firefox program.

more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.