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slide show but no sound

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It does not have sound. It also takes a very long time to open a link. Most of the time the little timer just runs fir ever until you click on it then you see a play button. After clicking on play, the slide show starts but there is no sound. How do I address this issue for a Galaxy Note 10.1 on 4.1.2?

It does not have sound. It also takes a very long time to open a link. Most of the time the little timer just runs fir ever until you click on it then you see a play button. After clicking on play, the slide show starts but there is no sound. How do I address this issue for a Galaxy Note 10.1 on 4.1.2?

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I don't have a tablet, but perhaps the same issue occurs on a phone. Could you provide a URL for the problem page so a volunteer can take a look?