Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Fix/Reset white screen

  • 2 件の返信
  • 11 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Kevin

more options

Firefox opens to an all white screen and I cannot to "reset" to correct. Why and how do I resolve?

Firefox opens to an all white screen and I cannot to "reset" to correct. Why and how do I resolve?

すべての返信 (2)

more options

You can try to get the safe mode prompt then hit the reset firefox button.


  • On Mac you can open Firefox 4.0+ in Safe Mode Prompt by holding the option key while starting Firefox.

この投稿は kobe により に変更されました

more options

If you are using Firefox for Android you can fully reset Firefox by using the Android Application settings.

Note this will remove all Firefox settings including bookmarks, history, passwords, extensions, cookies, etc.

  • Open the Android settings
  • Select Apps
  • scroll and Select Firefox
  • Select the Clear data button