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Firefox crashes

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

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I recently switched antivirus programs from Kapersky Clear to Trend Micro Titanium . Ever since, Firefox crashes at different times, mostly when I am on Facebook. This didn't happen before I started using Trend Micro. Is there anything I can do to prevent Firefox from crashing?

I recently switched antivirus programs from Kapersky Clear to Trend Micro Titanium . Ever since, Firefox crashes at different times, mostly when I am on Facebook. This didn't happen before I started using Trend Micro. Is there anything I can do to prevent Firefox from crashing?

選ばれた解決策

You can try to disable the Trend Micro extensions to see if you can find which of them is causing this.

  1. Trend Micro BEP Firefox Extension 8.0.0.1135
  2. Trend Micro NSC Firefox Extension 6.8.0.1118
  3. Trend Micro Toolbar 7.0.0.1206

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
この回答をすべて読む 👍 1

すべての返信 (2)

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Check the settings on Kapersky Clear.

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選ばれた解決策

You can try to disable the Trend Micro extensions to see if you can find which of them is causing this.

  1. Trend Micro BEP Firefox Extension 8.0.0.1135
  2. Trend Micro NSC Firefox Extension 6.8.0.1118
  3. Trend Micro Toolbar 7.0.0.1206

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.