Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I reset my master password but the new one does not work and Firefox crashes when I click 'lost device' again. Name + pw OK.

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: jsfb

more options

I have a new computer and want to sync my FF bookmarks etc. Email and password are accepted. I did not know my activation code. I checked the website and I clicked on lost my device to generate a new password, but this new activation code was marked an error. Now FF will not give me another activation code if I click on Lost again but simply crashes. I tried to set up a new account with another email address but this is refused. Will I ever be able to sync my account to my new computer?

I have a new computer and want to sync my FF bookmarks etc. Email and password are accepted. I did not know my activation code. I checked the website and I clicked on lost my device to generate a new password, but this new activation code was marked an error. Now FF will not give me another activation code if I click on Lost again but simply crashes. I tried to set up a new account with another email address but this is refused. Will I ever be able to sync my account to my new computer?

選ばれた解決策

Hi jsfb, There is a new sync, go to "about:accounts" Using an older version of sync? How to update

Try these steps, if you need help please let us know!

この回答をすべて読む 👍 2

すべての返信 (2)

more options

選ばれた解決策

Hi jsfb, There is a new sync, go to "about:accounts" Using an older version of sync? How to update

Try these steps, if you need help please let us know!

more options

It worked perfectly. Thank you. If anyone else tries this, check junk for confirmation email.