Stevegoldstone

Never heard of Pale Moon....help please. I am so sick of tired of developers moving/changing/whatever just to apparently justify a pay check and the hell with the users!

Just Google Pale Moon, I'd never heard of it before encountering FF29.

It is a fork of FF from a few versions ago. You can keep all your settings, passwords etc.

It turns out that Classic Theme Restorer can get version 29 looking very similar to version 28. However, FF is crashing much more often than it used to -- about twice as often. Part of the problem may be that I now have two add-ons (CTR and Tab Mix Plus) trying to manage the appearance of my tabs. However, CTR doesn't have all the features that TMP has, so I have to keep them both.

Let me add that FF has been crashing on me three to six times a day for a couple years now. It is the buggiest program that I use.

Purebeads:

Can you give me your crash reports?

1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

Should I give you just the number, or should I give you the contents?

I'm stepping out for three hours now. I'll complete this when I get back -- but I do need that answer.

EXCEPTION_BREAKPOINT

EXCEPTION_VIOLATION_ACCESS_READ

Those are the two "reasons" I'm seeing in these reports.

Just in case all you need are the numbers, here are the numbers. Inserting the full reports will take more time:

bp-4e1e4aee-92dc-4303-b9c3-fc8f72140512 5/12/2014 2:59 PM

bp-10c76ec7-1eb4-43fa-aa92-da18f2140512 5/11/2014 10:12 PM

bp-c6f632c8-36ce-44f6-acc1-74e1c2140511 5/11/2014 5:13 PM

bp-b0cc6911-c2c6-43c7-9322-c20812140511 5/11/2014 5:09 PM

bp-3e79affc-161b-4a36-9c58-a10972140511 5/11/2014 6:49 AM

Just found it, thank you. Will look at it and see what every one is saying.

My desk top especially has been "freezing/stuttering" for several months now and FF offered all the usual that I had already tried. I provided a full crash report and never heard from anyone...imagine that!!!

I have had to change both my desk top and lap top twice each today back to 28. After install, I turn off auto update and they still get force fed on my systems!

Totally unacceptable!!!!!!!!!!!!

Purebeads:

The System Memory Use Percentage in the crash reports is rather high, so this could be out-of-memory crashes.

• https://support.mozilla.org/kb/firefox-uses-too-much-memory-ram

See also:

• Prevent Out Of Virtual Memory Crashes: https://addons.mozilla.org/firefox/addon/prevent-out-of-virtual-memo/

rsc0155:

if you sent crash reports, they get sent to a website (crash-stats.mozilla.com) where we can look up your crash reports to troubleshoot.

Please create a new thread at /questions/new and please do the following steps to ensure your crash reports are posted in the thread. The reason for creating a new thread is because your crashes will not necessarily by the same as Purebeads.
Can you give me your crash reports?

1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

I have a 32-bit system and cannot upgrade the memory beyond 4 GB. However, if the system is out of memory, then it should be using virtual memory (disk space), so I don't know why there are any crashes. A slow-down of my system, yes, but not crashes.

Purebeads:

Try to also disable hardware acceleration and update your graphics drivers

Firefox has hardware acceleration set to "on" by default, but it's still young, which means some video cards or drivers might have problems with it. You can try to disable hardware acceleration to see if that alleviates your problems.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps for Firefox version 29.0 and above:

• Click the menu button and select Options for Windows or Preferences on Mac or Linux. For Firefox 28.0 and previous versions, click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
• In the Firefox options window, click the Advanced tab, then select "General".
• In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
• Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

• Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

• Upgrade your graphics drivers to use hardware acceleration and WebGL

This was FF response...not much luck:

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

So, I then found this, went to section two and issues fell to near zero:

http://www.windowsanswers.net/slimware/fix-slow-computer?tid=slowcomputerdco&gclid=CO2r5IiowL0CFWEV7Aod1GIAng

I updated my drivers, turned off hardware acceleration, rebooted my computer, and FF crashed shortly after I started working in it. Nothing has changed.

Purebeads:

Are you able to get the crash reports from about:crashes beccause without those, I don't know why Firefox is crashing..

When Firefox crashes, the Mozilla Crash Reporter comes up and looks like this

When you click Restart or Exit Firefox, it'll submit the crash report to crash-stats.mozilla.org and leaves a copy in code>about:crashes</code> as well for us to look at then.

Be sure you have the Mozilla Crash Reporter enabled.

• The image "new fx menu" does not exist. > Options > Advanced > Data Choices > [x] Enable Crash Reporter

rsc0155,

If you still need assistance, please post more details at https://support.mozilla.org/en-US/questions/new/desktop/fix-problems/form?search=Firefox+Crashes&step=aaq-question. That link is already filled in, all you have to do is copy/paste the contents from about:crashes

how about giving us back the look and control of the previous versions. for example tabs on bottom, small icons, being able to move/customize everything on the tool bar... shall I continue? fixing the bugs/security leaks in 28 is a fine idea but turning a decent product into a google clone?... if your just going to screw things up why not just make it an ie duplicate and be done with it?

Is 28 still working on your system? I uninstalled 29 and reinstalled 28. I turned off auto update. After about a 1/2 hour 29 mysteriously reinstalled itself. I tried again this time deleting all references to firefox on my PC including the registry. Same thing happened I can't seem to get rid of 29 and still use Firefox.

chienetfou

Telling us what you want Firefox developers to do won't help here at all since we're not developers and they seldom roam the forum. Please send all feedback to input.mozilla.org/feedback

Iamnothappy

I've heard that you have to disable automatic updates from the about:config page as well as in the Options

There was a previous way by going through the Options menu to disable updates but after disabling it through there, when you would go to Help > About Firefox, it would update regardless of that setting.

You can set these prefs in about:config to disable automatic updating:
app.update.auto - false
app.update.enabled - false
app.update.silent - false

Did that days ago, but thanks for the thought. I was responding to someone on here that spoke of "we". The way it was worded thought they were part of the development team.

Since I'm the one who started the thread, I thought I would say that I finally got the Classic Theme Restorer add-on ("CTR") to make FF look the way I want it to look. As long as the tabs are on top, it will continue to look new and stupid; but once you go into the CTR options and move the tabs down (meaning directly over the windows), then FF suddenly starts looking like the classic appearance. Even after doing that, however, the tabs didn't look right -- but I discovered why: I also have the Tab Mix Plus add-on ("TMP") installed, and some of the options I was selecting in that add-on were interfering with the options in CTR. CTR does most of what TMP does, but not everything; so it is unfortunately necessary for me to have both installed. I wrote to the author of CTR and suggested that he expand the features of CTR to include more of the options in TMP, but he didn't answer.

FF continues to crash constantly, which is apparently because I have a 32-bit system with only 4 GB of RAM. But I do have virtual memory, and I don't know why FF doesn't use that when it runs out of RAM. FF is a very buggy program.

I want to say additionally that I think FF is over-programmed. It is trying to do too much. The most stable version of FF that I have used was version 2. I was able to have many more windows open than I can have now, and the program rarely crashed. Now it is crashing constantly. The program has gone downhill since then. I also think that the developers are incredibly stupid to be emulating the appearance of other browsers. What's the use of having a choice of browsers if they all behave and look the same?