We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

I no longer can see my current e-mail account (and email message history) on thunderbird. I can still see previous accounts

  • 1 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 2 ნახვა
  • ბოლოს გამოეხმაურა duggabe

over the last month on my home computer, mozilla and thunderbird were both automatically updated. After the update I could not log on the internet or check email. To correct the problem I restored my computer to a previous date about a month ago. After I restored the computer I could then get on the internet and get emails until the next day or so when I assume the programs were once again updated. I restored again and the computer was normal for a day.

This repeated until tonight when my current email account and all my saved emails are gone. What can I do to get the emails back and what can I do to stop the problem from occuring

over the last month on my home computer, mozilla and thunderbird were both automatically updated. After the update I could not log on the internet or check email. To correct the problem I restored my computer to a previous date about a month ago. After I restored the computer I could then get on the internet and get emails until the next day or so when I assume the programs were once again updated. I restored again and the computer was normal for a day. This repeated until tonight when my current email account and all my saved emails are gone. What can I do to get the emails back and what can I do to stop the problem from occuring

ყველა პასუხი (1)

There is some possibility that you have more than one profile. Look at https://support.mozilla.org/en-US/kb/profiles-tb#w_how-to-find-your-profile and then look in the same directory to see if there is another ********.default file.

If so, see https://support.mozilla.org/en-US/kb/using-multiple-profiles to switch to the other profile.