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Firefox file downloading issue

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by Rexy19

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I'm having an issue with downloading files specific to Firefox. I am only able to save photos properly, but with any other file it saves as a .part file and an empty file. I am using OSX 10.8.5 and Firefox version 33.0.3. I have always used Firefox and never had this problem until the recent months. In order to download something I have to switch to Chrome, but it would be easier if I could stay in Firefox.

I'm having an issue with downloading files specific to Firefox. I am only able to save photos properly, but with any other file it saves as a .part file and an empty file. I am using OSX 10.8.5 and Firefox version 33.0.3. I have always used Firefox and never had this problem until the recent months. In order to download something I have to switch to Chrome, but it would be easier if I could stay in Firefox.

All Replies (2)

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HI Rexy19, I understand that there are some issues downloading from Firefox. What to do if you can't download or save files is the starter for troubleshooting issues with downloading files.

Please post back with the troubleshooting results. I hope this helps.

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Thanks, I have attempted all solutions applicable yet without success.