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Firefox crashes every time I try to load Facebook even in safe mode. What can I do to fix this?

  • 3 replies
  • 2 have this problem
  • 6 views
  • Last reply by FredMcD

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I have tried disabling all plugins and starting in safe mode but it crashed every time I try to load Facebook. Facebook will work in other browsers but not Firefox. Any helpful tips on how to fix this?

I have tried disabling all plugins and starting in safe mode but it crashed every time I try to load Facebook. Facebook will work in other browsers but not Firefox. Any helpful tips on how to fix this?

All Replies (3)

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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

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bp-b4342809-c80b-4d4d-84ad-ec72b2150220 bp-a2b9a9dd-6824-4f83-a3eb-fa7752150220 bp-42ab068a-075c-48f1-9f38-ee37d2150220 bp-a0ae25f6-d862-4125-8cf9-829952150220 bp-d095562e-d962-4a75-a1a7-0e9fc2150220 bp-fa5cf20d-d1d1-4298-a3d0-877ab2150220

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For some time now, a lot of Mac’s with Microsoft programs have been crashing. Check with Microsoft / Mac support sites.


Note; one of the reports flagged several audio plugins.