We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

V36.04, Opens to FF start page

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by guigs

more options

I have lost all homepage tabs, add-ons, cookies, last pass info, etc. Last security update was April 7 2015. Not sure it is relevant, but at least coincidental w/ occurrence of my problem Can I recover?

I looked at "synch" but not sure it applies to me. Using only 1 laptop with Windows 7.

Thanks!

I have lost all homepage tabs, add-ons, cookies, last pass info, etc. Last security update was April 7 2015. Not sure it is relevant, but at least coincidental w/ occurrence of my problem Can I recover? I looked at "synch" but not sure it applies to me. Using only 1 laptop with Windows 7. Thanks!

Chosen solution

Right click on the user profile and select "Restore to a previous version" or look for a folder that says "Old Firefox Data" and check out Back up and restore information in Firefox profiles

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Right click on the user profile and select "Restore to a previous version" or look for a folder that says "Old Firefox Data" and check out Back up and restore information in Firefox profiles