Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

drop down menus disappear before my mouse can click on them in Firefox.

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

m1evergreen
m1evergreen
more options

When I go into websites and try to use their drop down menus, the menus disappear before I can click on anything unless I go very slowly down the menu stopping on each item. I've tried using ALT and F10 and even called the site and they say it is my problem, not theirs. What can I do? It is very irritating and time consuming.

When I go into websites and try to use their drop down menus, the menus disappear before I can click on anything unless I go very slowly down the menu stopping on each item. I've tried using ALT and F10 and even called the site and they say it is my problem, not theirs. What can I do? It is very irritating and time consuming.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.