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buttons only working in private browser

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  • Last reply by Shadow110

Kiwifix
Kiwifix
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Hi,

When I go to certain websites, log in buttons don't load, including gmail, and my bank. If I open a private browser, they all work. It's just really annoying to have to open a private browser every time I want to access my email or bank account. I'm using Mac os Sierra 10.12.5. I've uninstalled Firefox and reinstalled it, but I'm still having issues. Any ideas?

Hi, When I go to certain websites, log in buttons don't load, including gmail, and my bank. If I open a private browser, they all work. It's just really annoying to have to open a private browser every time I want to access my email or bank account. I'm using Mac os Sierra 10.12.5. I've uninstalled Firefox and reinstalled it, but I'm still having issues. Any ideas?

Chosen solution

In info that gets sent to us it is noticed that your Video card drivers are crashing and further issues I can not understand so firest please uninstall or up-date your Video Drivers. You can follow this help as it does cover drivers and further issues that may help: https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

You can check for issues running Firefox in SafeMode as well there are instructions on how to refresh Firefox https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode


Please let us know if this solved your issue or if need further assistance.

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Shadow110
Shadow110
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Chosen Solution

In info that gets sent to us it is noticed that your Video card drivers are crashing and further issues I can not understand so firest please uninstall or up-date your Video Drivers. You can follow this help as it does cover drivers and further issues that may help: https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

You can check for issues running Firefox in SafeMode as well there are instructions on how to refresh Firefox https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode


Please let us know if this solved your issue or if need further assistance.