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Will not open statement at bank

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by Shadow110

Eaglemaster
Eaglemaster
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I sent this info before. I go to a bank in this case Chase and cannot view or download my statements that I need to pay bills. This works in every other browser Opera, Chrome and Even Edge. I've made a short video, but here's a screen capture. These are links that fail to work. Please fix because I have this problem at other banking sites too.

I sent this info before. I go to a bank in this case Chase and cannot view or download my statements that I need to pay bills. This works in every other browser Opera, Chrome and Even Edge. I've made a short video, but here's a screen capture. These are links that fail to work. Please fix because I have this problem at other banking sites too.
Attached screenshots

All Replies (1)

Shadow110
Shadow110
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Using a Beta version has it's risks. You found one. Support Volunteers can't make changes to Firefox that is the Developers. So then this maybe a bug : If you have a bug, file a bug report. https://bugzilla.mozilla.org/ Bug Writing Guidelines : https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines If you want you can do this : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.