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Youtube video freezes while audio keeps playing

  • 4 replies
  • 2 have this problem
  • 16 views
  • Last reply by MikeZZ

MikeZZ
MikeZZ
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Youtube and Youtube videos in others webpages often have the video freeze while the audio keeps playing unintnerupted. Using Firefox 57.0.4 on Windows 7 sp1, Flash 31.0.0.122, no Java found in Control panel, internet download speeds usually 40-65 mbps.

Internet Explorer 11 will play the same video link with no problem.

Checking Add-ons shows 3, OpenH265 Video Codec, Always Activate; Shockwave Flash, 31.0 r1 Ask to Activate and Widevine Content Dcryption Module (disabled) Never Activate

Youtube and Youtube videos in others webpages often have the video freeze while the audio keeps playing unintnerupted. Using Firefox 57.0.4 on Windows 7 sp1, Flash 31.0.0.122, no Java found in Control panel, internet download speeds usually 40-65 mbps. Internet Explorer 11 will play the same video link with no problem. Checking Add-ons shows 3, OpenH265 Video Codec, Always Activate; Shockwave Flash, 31.0 r1 Ask to Activate and Widevine Content Dcryption Module (disabled) Never Activate

Chosen solution

Hi MikeZZ, Firefox has had about a year's worth of updates since Firefox 57.0.4. Could you test in Firefox 63.0.3?

See: Update Firefox to the latest release

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All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Chosen Solution

Hi MikeZZ, Firefox has had about a year's worth of updates since Firefox 57.0.4. Could you test in Firefox 63.0.3?

See: Update Firefox to the latest release

MikeZZ
MikeZZ Question owner
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Are there any changes to the interface, etc in this version?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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The overall interface is the same, but there have been a lot of changes in various features. Since there are numerous big changes and thousands of small changes in each major release, it would be hard to list them out.

MikeZZ
MikeZZ Question owner
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FF 64.0 seems a lot better with youtube now. I usually do not download 'x.0' versions figuring I'll wait until at least x.01.

Thanks for your help!